Position: Japanese Helpdesk (AIRLINE account)
Location: BGC, Taguig City
Salary: P 70, 000 – 80, 000
Shift: Dayshift
Schedule: Monday to Friday
Benefits: HMO + attendance bonus + incentives + annual increase
COMPANY PROFILE:
They are operating as a contact center in the Philippines and the leading solution provider across a wide range of different industries in Germany, Philippines, Spain, the Netherlands, France, Argentina, Romania and India.
Requirements:
· Native or Non-Native Japanese speaker
· JLPT N2, All level 2 ( Certificate not required )
· Can speak, read and write Japanese
· Must be fluent in English
· At least High School graduate in Japan
· Customer Service experience is an advantage
Responsibilities:
· Responsible in handling travel related customer concerns and feedback
· Manage communicating with customers through email
· Attend to phones calls to resolve inquiries and concerns of Japanese customers
· Build strong client relationship and improve customer experience
· Liaising closely with internal departments and external entities for documentary requirements
· Preparation & submission of regular operational related reports
· Submission of necessary docum rents & reports
· Maintaining proper filing system
RECRUITMENT PROCESS:
• Initial assessment & interview by HR
• Excel examination
• Client’s Interview
• Job Offer
To Apply For Japanese Helpdesk Jobs in Taguig City Visit JobsMicro.
